Kathryn Jezer-Morton recently wrote a viral article for The Cut saying that we should all try to make 2026 the year of “friction maxxing.” Here's why she's right.

Looking to scale emotional intelligence training across your organization? Here are 5 key lessons from 40 expert interviews ...

Ironically, despite a lack of lived experience, AI can perform emotional intelligence with greater consistency than most ...

Five emotionally intelligent tools may help you when you are dealing with a narcissist. These strategies draw from general components of emotional intelligence, including emotional regulation, an ...

While these words and phrases may seem like common sense, they are rarely practiced. Ask any seasoned CEO or people-first leader what separates the good from the great, and they’ll tell you that it’s ...

Is artificial intelligence (AI) capable of suggesting appropriate behavior in emotionally charged situations? A team put six generative AIs -- including ChatGPT -- to the test using emotional ...

Higher emotional intelligence is linked to more emoji use with friends, while avoidant attachment is associated with less emoji use with friends and dating or romantic partners, according to a new ...

Everyone expends emotional labor to some degree, but it affects certain types of people more than others. How much energy do you and your people spend showing emotions? Or, on hiding them? For example ...

Enter a school of education today and you’re likely to hear a phrase like this: “IQ is good, but EQ [emotional intelligence] is essential.” This reflects a profound shift in how we think about ...

Can you see yourself in one of these scenarios, or a similar one? If so, you’re spending what’s called “emotional labor.” What is emotional labor? How does it affect you and your people? And how can ...