Artificial intelligence is making shopping more personal and efficient, from suggesting what you might like to running store operations behind the scenes. Virtual and augmented reality are letting us ...

This means the whole retail industry has to keep up. It’s not just about selling stuff anymore; it’s about making shopping ...

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. Amazon's head start in retail media explains part of this imbalance, ...