One of the most important realizations I’ve had in my time leading product and design at Rilla is that “delight” is the heartbeat of a great product. No longer just a nice-to-have, delight is what ...

From the founder of Wikipedia, a sweeping reflection on the global crisis of credibility and knowledge, revealing "the rules of trust" that transformed Wikipedia from a scrappy experiment into a ...

Rear view of the Public speaker giving talk at conference event. One of the most satisfying things about my personal brand coaching work over the years has been helping people reclaim their power to ...